Secure, Easy, and Convenient
Ordering from Aura Candy is simple and secure. We've designed our ordering process to be straightforward and user-friendly, ensuring you can quickly select your favorite products and complete your purchase with confidence. Whether you're ordering for yourself, sending a gift, or purchasing in bulk, we've streamlined the experience to meet your needs.
We accept all major payment methods and utilize industry-standard encryption to protect your financial information. Your security is our priority, and we never store complete credit card information on our servers. All transactions are processed through PCI-compliant payment processors, ensuring the highest level of security.
- All major credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Bank transfers (for wholesale orders)
- SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Secure checkout process
- No storage of complete card details
- Fraud prevention systems
- Verified by Visa and Mastercard SecureCode
Ready to experience Aura Candy? Use the form below to place your order. Our team will process your order within 24 hours and send you a confirmation email with tracking information once shipped.
Once you submit your order, here's what happens next:
You'll receive an immediate email confirmation with your order details and order number. Please save this for your records and future reference.
Our team reviews and processes your order within 24 hours. We carefully select and package your products to ensure they arrive in perfect condition.
Before shipping, every order undergoes a final quality check to verify product quality and packaging integrity.
Your order is shipped using your selected shipping method. You'll receive a shipping confirmation email with tracking information so you can monitor delivery progress.
Our pricing is transparent with no hidden fees. The total cost of your order includes the product price, shipping fee based on your selected method, applicable sales tax, and any optional add-ons like gift wrapping. We display the complete order total before you complete payment, so you'll know exactly what you're paying.
For large quantity orders or wholesale purchases, please contact our wholesale team directly. We offer special pricing for bulk orders and can accommodate custom requirements. Visit our wholesale page for more information or email wholesale@auracandy.com.
Currently, we ship to the United States and Canada. We're working on expanding our international shipping capabilities. If you're located outside these areas and interested in our products, please contact us at hello@auracandy.com, and we'll do our best to accommodate your request.
If you need to modify or cancel your order, please contact us as soon as possible. We can typically accommodate changes if the order hasn't been shipped yet. Once an order has shipped, modifications are no longer possible, but we can assist with returns or exchanges according to our return policy.
Sending Aura Candy as a gift? We offer several options to make your gift extra special. You can add gift wrapping during checkout, include a personalized gift message, ship directly to the recipient, and choose from our curated gift boxes. We'll ensure your gift arrives beautifully presented and ready to delight the recipient.
Planning a corporate event, wedding, or special celebration? We can accommodate large orders and create custom packages for your event. Contact our events team at events@auracandy.com to discuss your needs, and we'll work with you to create the perfect candy experience for your occasion.