Your Privacy Matters to Us
Effective Date: January 1, 2026
Last Updated: January 1, 2026
At Aura Candy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and how we protect it. By using our website, purchasing our products, or interacting with us, you agree to the practices described in this policy.
We believe in transparency and want you to understand exactly how your information is handled. If you have any questions about this policy, please contact us at privacy@auracandy.com or by calling (555) 123-4567.
We collect several types of information to provide and improve our services, process orders, and communicate with you effectively.
When you place an order, create an account, sign up for our newsletter, or contact us, you may provide personal information including name, email address, phone number, shipping and billing addresses, payment information, and any information you include in messages to us. We collect only the information necessary to fulfill your requests and provide our services.
When you visit our website, certain information is collected automatically through cookies and similar technologies. This includes IP address, browser type and version, operating system, pages visited and time spent on pages, referring website, date and time of visits, and device information. This data helps us understand how visitors use our site and improve user experience.
Payment information is collected and processed by our secure payment processors. We do not store complete credit card numbers on our servers. We maintain only the minimum information necessary for order processing and customer service, such as the last four digits of your card and expiration date for reference purposes.
We use collected information for several legitimate business purposes, always respecting your privacy and adhering to applicable laws.
We use your information to process and fulfill orders, communicate about order status, handle shipping and delivery, process payments and prevent fraud, and provide customer support. This is essential to our business relationship with you.
With your consent, we may send you marketing emails about new products, special offers, and company news. You can unsubscribe from marketing communications at any time. We'll continue to send transactional emails related to your orders and account even if you opt out of marketing. We also use your information to respond to inquiries and customer service requests.
We analyze website usage data to understand how visitors interact with our site, identify areas for improvement, optimize user experience, and develop new features and services. This data is typically aggregated and anonymized for analysis purposes.
We may use information to comply with legal obligations, enforce our terms of service, protect against fraud and abuse, investigate security incidents, and protect the rights, property, and safety of Aura Candy, our customers, and others.
We respect your privacy and do not sell your personal information to third parties. We share information only in limited circumstances necessary to operate our business and serve you effectively.
We work with trusted third-party service providers who assist with payment processing, shipping and delivery, website hosting, email services, analytics, and customer support. These providers have access only to information necessary to perform their specific functions and are contractually obligated to protect your information and use it only for approved purposes.
If Aura Candy is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and prominent notice on our website before your information becomes subject to a different privacy policy.
We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, protect safety, investigate fraud, or respond to government requests.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include SSL encryption for data transmission, secure servers and databases, restricted access to personal information, regular security assessments and updates, PCI-DSS compliance for payment processing, and employee training on data protection.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but remain committed to implementing and maintaining appropriate safeguards.
Our website uses cookies and similar technologies to enhance user experience and gather information about usage patterns. Cookies are small data files stored on your device that help us recognize you, remember preferences, understand how you use our site, and improve site functionality.
You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to use certain features of our website. We use both session cookies (temporary, deleted when you close your browser) and persistent cookies (remain until you delete them or they expire).
You have several rights regarding your personal information, and we provide mechanisms to exercise these rights.
You can access and update your account information by logging into your account or contacting us. We'll assist you in correcting any inaccuracies in your information.
You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or contacting us. Even after opting out, we may send transactional emails related to your orders and account.
You may request deletion of your personal information by contacting us at privacy@auracandy.com. We'll respond to your request within 30 days. Note that we may retain certain information as required by law or for legitimate business purposes such as completing transactions, maintaining records, and preventing fraud.
Some browsers include Do Not Track (DNT) features. Our website does not currently respond to DNT signals, but we limit tracking to what's necessary for site functionality and improvement.
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.
Aura Candy operates in the United States, and information we collect is stored and processed on servers located in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.
California residents have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to know whether we sell or disclose personal information, the right to opt out of sale of personal information (note: we do not sell personal information), the right to request deletion of personal information, and the right to non-discrimination for exercising these rights.
To exercise these rights, contact us at privacy@auracandy.com or call (555) 123-4567. We will verify your identity before responding to your request.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. For significant changes, we may provide additional notice such as email notification or prominent website notice.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website and services after changes become effective constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Aura Candy Privacy Team
Email: privacy@auracandy.com
Phone: (555) 123-4567
Mail: 1234 Sweet Street, Portland, OR 97201
We will respond to your inquiry within 30 days and work to address any concerns you may have.